Shipping policy

Shipping Locations

Currently We only ship to customers in the US. Please note that shipping times and costs may vary depending on your location.

Processing Time

  • Order Processing: All orders are processed within 1-2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
  • Custom Orders: If your order includes custom or made-to-order items, please allow an additional 5-7 business days for processing.

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

  • Standard Shipping: 3-5 business days
  • Expedited Shipping: 2-4 business days
  • Overnight Shipping: 1-2 business days

Please note that delivery estimates do not account for unforeseen delays such as customs clearance or inclement weather.

Order Tracking

Once your order has shipped, you will receive a tracking number via email. You can use this number to track your package through our website or the carrier’s website.

Shipping Delays

If we experience a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or phone.

Lost or Damaged Packages

Undefinable Aesthetics is not liable for any products lost or damaged during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging materials and damaged goods before filing a claim.

Contact Information

If you have any questions or concerns regarding our shipping policy, please contact us at: